Mary Lake-Thompson Ltd Ordering Requirements, Terms & Conditions

Terms

  • Prices are subject to change.
  • Prices quoted when ordering will be honored unless obvious error has occurred.
  • All major credit cards accepted.

Shipping

  • All orders will be subject to shipping charges except during certain times of the year when we offer free shipping on qualifying orders.
  • All shipments are sent UPS.
  • You will receive an e-mail with tracking information when your order ships from our warehouse.
  • All retail orders will be shipped within 2 business days of order processing. This does not include weekends or holidays.
  • At this time orders cannot be shipped outside the contiguous United States, to a P.O. Box, or to an APO.

Claims & Returns

  • All claims for discrepancies and/or damages must be reported within fourteen (14) days from receipt of shipment.
  • No returns can be accepted without authorization.
  • Refunds may take up to fourteen days to process.
  • Customer may be responsible for return shipping cost in some circumstances.

Cancellation Policy

If you need to cancel an order please contact us by e-mail immediately: retail@marylakethompson.com and provide your order number and best form of contact.

PRICING DISCLAIMER

Prices presented on this website are anticipated prices for products. Actual pricing of any product is subject to confirmation at the time an order is submitted. If at that time the product price differs from the price presented at the time you place your order, the current price at time of billing will take precedence.